I have just received my first suit back from you and I wanted to give some feedback.Being English and having had suits made in the past by a travelling tailor of the Saville Row tradition, I had some quite high expectations. Circumstances are such for me at the moment that I could not consider the cost of a traditionally-made bespoke suit so I was fascinated with your concept.I enjoyed the process of 'putting together' my suit on-screen and choosing the options. You have a good website and set of tools for doing this - with the exception of one issue which I will deal with further down. I was a little nervous about the measuring process and getting my 'profile' right but your online guides are excellent.My suit arrived efficiently within the time stated (15 days) in time for some important business trips the following week.It fits perfectly. The tailoring is of a very high standard. A few niggles like not cutting open the stitches in the pockets / a few stray threads but no worries.The material (Zocca) is slightly cheap in appearance (slightly shiny) - BUT, this being my first 'try-out', I deliberately went for one of the cheapest materials available from you in case things went horribly wrong. So, actually, the very slight disappointment in the material is really down to my choice.The only criticism I would have is the whole business of choosing the material. Firstly, the onscreen images of your materials are not accurate in the least - in fact quite different. They're actually quite a bit darker in reality than on-screen. Having been involved in design and printing I know how difficult it is to reproduce accurate colouring in RGB on-screen, BUT, you need to do something about this if possible. This lead to a situation in which I ordered 8 samples but due to the difference, only about four of them were anywhere close to what I had been looking for. In the end I ended up choosing something completely different whilst trying to keep in mind the differences in shade. I also realised that if I was to repeat this exercise, I would definitely need to choose one of the better quality cloths. The Zocca isn't actually that bad but I think I was hoping for something a little less shiny.These are small criticisms, however. Overall, I am really quite impressed with the service you have provided and I like he suit. It is great value for money and a satisfying process to go through.Will I be doing this again? Yes, almost certainly. I cannot visualise how your company runs - I have a picture of some hard-working men and women in Shanghai furiously cutting and stitching away. Please pass on my thanks to them; they have some great skills - and you obviously train them well.Many thanks, keep up the great work and I'll be back again at some point. Best wishes.William KeyteGloucestershireEnglandPS My wife thinks I look like a model when I'm wearing the suit! :-)
William Keyte